I recently started using CiviCRM to email about 500 people on my organisation's contacts. The steps I am using here are: Advnaced Search>Search for Groups and Select>Actions>Send Email using CiviCRM. This takes me to the Mailing Window, where I then fill in the Subject, Unsubscribe Group, HTML body, and the other options. The receipient box shows me all the contacts I have selected for the Mailing, and the 'Next' button lightens up as I fill all of the fields.
The problem is, none of the recipients (my personal email is included to the recipient list) are receiving the email. My subscription to CiviCRM spark is the "CiviCRM Spark Hosting - $ 9.50" and not the "CiviCRM Spark Hosting with CiviMail and Mosaico - $ 14.50". Is the issue with the my subscription pack?
Or does it have something to do with Time Zone for CiviCRM? When I click the 'Submit Mailing' button, CIVIcrm tells me that the scheduled time is set behind the User Time. I am in an IST Time Zone, so the CiviCRM time shows as 7.00 AM, when here it is around 5.00 PM/1700 HRS.
If this is an issue with the time zone, do I need to change it. What's the best way to do this.