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I cannot merge contacts at all. I have no idea what my next step should be.

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  • Either check in ConfigAndLog (see civicrm.stackexchange.com/questions/15931/…) to see the full error or at Administer - System Settings - Debugging turn on "Display Backtrace" and then repeat the dedupe and then it will show you the full error on screen.
    – Demerit
    Oct 15, 2021 at 19:11
  • I'm guessing, based on the error message, that you are using Joomla? Please edit the question to add the versions of Joomla (or other CMS if that's not correct) and CiviCRM.
    – twowheeler
    Oct 18, 2021 at 1:12
  • To say what's been said slightly differently - if you follow Demerit's advice to turn on debugging mode and backtrace, you should edit your question to include the full error, and people can help you better. Also, it's best to copy/paste the text instead of a screenshot - other people with the same problem will find this by searching, and it also makes it easier for folks who help troubleshoot because they don't have to retype the messages. Oct 22, 2021 at 14:43

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