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I am trying to change membership from Permanent Override to No or Override on a Specific Date, but the change isn't accepted. I have Admin access. Is there a background setting that might be impacting this?

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  • what status is the person currently on
    – petednz - fuzion
    Dec 31, 2021 at 19:50
  • if you are using the overlay/pop-up style page, try instead to right click on the link you are using (Edit Membership?) and open as a new tab. then when it fails (if that is what it is doing) it may give you some more helpful error messages which you can paste here
    – petednz - fuzion
    Dec 31, 2021 at 19:52
  • and welcome :-)
    – petednz - fuzion
    Dec 31, 2021 at 19:52

1 Answer 1

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I've had a possibly related experience, where the status wasn't being updated automatically, and it seemed to be related to whether it's been overridden in the past. I noticed this related-sounding issue;

https://lab.civicrm.org/dev/core/-/issues/2974

and tried a more recent civicrm version and that fixed some aspects (the system job didn't update the status, but just editing the membership record fixed the status).

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    As the author of that issue, I'd say this is almost certainly the correct answer. Jan 7 at 23:56
  • Thanks for the original issue and this confirmation!
    – Alan Dixon
    Jan 10 at 15:37

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