We are pretty new to paid memberships and I find I don't know how to answer basic use cases.
We have a membership with 3 levels (bronze, silver, gold). The membership is associated with a monthly recurring contribution. The user sets the contribution amount which is done via a price set where the amount is $1 and they can set the quantity.
This is all done via stock CiviCRM; not webform. We do not give users access to the CiviCRM dashboard. We do use Drupal Views if that helps.
Users are asking me:
- How can I change my membership type? (e.g. Silver to Gold)
- How can I change my contribution amount?
- How can I end my membership and contributions?
Is there a page I can send them to where they can change these things?
I apologize if this is super basic. I've done a bunch of searches on here and can't find an answer.
CiviCRM 5.37.2 on Drupal 7.X.
Edit to add: We are using Stripe as a payment processor.