0

I'm trying to send a test email to myself but it keeps showing me this message:"Could not identify any recipients. Perhaps your test group is empty, or you tried sending to contacts that do not exist and you have no permission to add contacts". My test group is NOT empty. I'm using WordPress. Has anyone had the same problem. Thank you

Improve this question
3
  • 1
    pls confirm that the members of your test Group do not have eg 'do not email' or their emails are 'on hold' etc
    – petednz - fuzion ♦
    Mar 16, 2022 at 18:37
  • Welcome Adela! You can help us help you by telling us the version of CiviCRM you're using (visible at the bottom of any page), as well as whether you're using traditional CiviMail or Mosaico. Can you confirm that test emails work from Administer menu » System Settings » Outgoing Email?
    – Jon G - Megaphone Tech
    Mar 16, 2022 at 19:50
  • A similar problem is described here : civicrm.stackexchange.com/questions/41754/…
    – Hank
    Apr 22, 2022 at 14:12

0

Reset to default

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.