1

After updating from 2.8 to 2.9 in my sandbox (and updating all URLs in Mosaico tables as a result of site URL change), I notice that the interface to edit existing templates isn't really usable.

Here's what it looked like in 2.8

enter image description here

And here's what it looks like after update to 2.9:

enter image description here

So with 2.9, this new interface doesn't allow me to edit the templates -- nor can I change the template settings....

Any suggestions on how to resolve?

4
  • What version of CiviCRM, Afform, Search Kit, FlexMailer are you running? Apr 13, 2022 at 8:30
  • CiviCRM 5.48.0 Afform: Core Runtime v 0.5 Search Kit 1.0 beta3 FlexMailer 1.1.2
    – A. Block
    Apr 13, 2022 at 14:18
  • Correction: FlexMailer version is the core version : 5.48.0
    – A. Block
    Apr 19, 2022 at 17:40
  • I have updated a few client sites in my sandbox and they all seem to experience this issue. Am I alone in this problem?
    – Alex Block
    Jun 16, 2022 at 21:02

1 Answer 1

2

I'm providing an update in case anyone else has this issue. The issue was that /wp-content/uploads/civicrm/ext contained:

Afform: Core Runtime v 0.5 Search Kit 1.0 beta3

And civiCRM was picking up these two extensions instead of the core versions found at: /wp-content/plugins/civicrm/ext

Form Core 5.48.0 Search Kit 5.48.0

To resolve the issue, I:

  1. Disabled Mosaico
  2. Disabled the Afform extension and deleted the folder /wp-content/uploads/civicrm/ext/Afform, did a Extension Refresh, so it found the core version, enabled it and ran the associated database update.
  3. Disabled Search Kit and deleted the folder /wp-content/uploads/civicrm/ext/SearchKit, , did a Extension Refresh, so it found the core version, enabled it and ran the associated database update.
  4. Re-enabled Mosaico

And I was then able to edit the Mosaico templates successfully.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.