cron jobs not working

Question

Can someone help with debugging why cron jobs aren't activated on my site?

When looking at civiCRM system status under Set-up Cron it says

No cron runs have been recorded. A cron job is required to execute scheduled jobs automatically.

In the Settings - Scheduled jobs, the Update Membership Statuses (Daily) is activated (along with a few others) with no added parameters but the pop-up window still claims that there is none recorded.

I can execute the job manually but that kind of defeats the purpose.

My CMS guy says that cron works every six hours as per instructions in the docs (picture).

How do I solve this?

Version of Wordpress it's on is 5.9.3

Thanks

Answer 1

If you need to use the http method for calling cron, the docs detail That you will need to use wget or curl to pass parameters to the request. The wget will look similiar to:

wget -O - -q -t 1 'https://example.org/<CONTENT-DIR>/plugins/civicrm/civicrm/bin/cron.php?name=<username>&pass=<password>&key=<site-key>

I would strongly recommend the wp-cli method in the docs as that will be much more reliable.

Answer 2

You can also call the same url internally with PHP. I found this to be more reliable than an external https call.

Here is an example from the CiviCRM docs. php /your/directory/structure/sites/all/modules/civicrm/bin/cli.php -u user -p password -e Job -a execute