0

Our event uses webform for registrations. Some delegates receive 100% discounts that reduces the cost to zero.

In these cases CiviCRM does not create or send an invoice - is this standard, and is there a way to force an invoice even if the amount payable is zero?

Using latest D7 and current Civi.

Improve this question

1 Answer 1

Reset to default
0

when you register for an Event using discount code - even the amount is Zero CiviCRM will create an Invoice and it will send a email to the member

If this behavior is not working in your version then try upgrading to the latest version

login to https://dmaster.demo.civicrm.org/ username/password: demo/demo

I have created a example - which has an Invoice too

I guess this helps !!!

Thanks

Improve this answer
2
  • Thanks Ramesh - good to know that Civi should generate a zero invoice. I can't fully check the functionality in the demo site because we are using webform for the registration and I wonder if that may have an impact? We've also edited the default Contributions - Invoice message template so perhaps we changed something by mistake there.
    – Davy Ivins
    Jun 21 at 19:16
  • @DavyIvins try to register the event using CiviCRM link without webform - where you can test the functionality first then once you know CiviCRM is working correctly then test with Drupal webform - If you need help feel free to ask me - Thanks
    – Ramesh - ARTECH Consultancy
    Jun 21 at 19:39

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.