0

I have created a profile with both Country dropdown and State dropdown on it.

When I Preview the profile, the State selections correctly change when I change the country.

https://mydomain.com/wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fadmin%2Fuf%2Fgroup&action=preview&id=15&field=0&context=group

However when I go to the live profile page (even when logged in Admin) the State dropdown does not change. For example changing from United States to Canada, will leave all the US states in the dropdown.

https://mydomain.com/civicrm/profile/create?gid=15&reset=1

Checking the developer console, I see a bunch of jquery errors showing up, such as this:

enter image description here

Using WordPress v6.0.1 and CiviCRM v5.50.3

1 Answer 1

0

So in my particular case, the issue was caused by the WordPress theme I was using called Divi.

There is setting in the Divi theme options (Divi > Theme Options > General > Performance) called Defer jQuery And jQuery Migrate which needed to be DISABLED and then everything started working fine.

https://divibooster.com/disable-jquery-deferral-in-divi/

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.