We have recently been getting scheduled job failure notices for both Bounce Processing and Process Inbound Emails. This happened out of the blue a week or two ago... it's been fine for a good couple of years. Nothing has changed with the email associated with these jobs. I have changed the password to the email address in case there was an issue there, but it's still not working. I have been in Microsoft settings as well and can't see anything that would have changed. Can anyone help?
We are running CiviCRM version 5.52.2 with Joomla 3.10.11
Bounce Processing Error Details:
Parameters parsed (and passed to API method): a:1:{s:7:"version";i:3;}
Full message: Finished execution of Fetch Bounces with result: Failure, Error message: Could not connect to MailStore for [email protected]@outlook.office365.com Error message:
An error occured while sending or receiving mail. The IMAP server did not accept the password: -ERR Logon failure: unknown user name or bad password.
Process Inbound Emails Error Details:
Parameters parsed (and passed to API method): a:1:{s:7:"version";i:3;}
Full message: Finished execution of Process Inbound Emails with result: Failure, Error message: Could not connect to MailStore for [email protected]@outlook.office365.com Error message:
An error occured while sending or receiving mail. The IMAP server did not accept the username and/or password: A0001 NO LOGIN failed..