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We don't use auto renewal (Auto Renew Option set to NO for all membership types), but we do use price sets. I am trying to test automated reminders for membership expiration, but I am being prompted to choose from the auto renew options list, which is empty. This is CiviCRM 5.50.2 on Wordpress 6. I see that there have been issues around price sets and auto renew, but we don't want auto renew at all. Am I missing something simple - is there a way to populate the auto renew options with "No"? Thanks for any help you can provide!

Screenshot of error

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Yes, the membership type's auto-renewal should be either optional or required if you want to use the reminders for Membership.

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  • Pradeep - presumably that is an accidental restriction from the way the form is coded? There's no good reason not to be able to use scheduled reminders with non-autorenewing memberships is there?
    – Aidan
    Nov 2, 2022 at 20:58
  • I agree, @Aidan - in fact if auto-renewal is on it seems like you wouldn't need a reminder at all, rather an alert along the lines of "heads up your membership will be renewed, you don't need to do anything unless you want to cancel." I would want separate wording for optional and required at minimum, so they'd have to be separate reminders. I can try turning it on optional as a test though... Nov 2, 2022 at 21:11
  • When I turn on optional renewal, I can successfully set up a reminder, and I have the choice to choose off, on, or both. So my issue is solved - thanks, Pradeep! I do think this limitation should be fixed though (even just a selectable n/a in the drop-down?), as I don't see why non-auto renewals can't be set up this way. Nov 7, 2022 at 13:45
  • Logged as lab.civicrm.org/dev/core/-/issues/3987
    – Aidan
    Nov 11, 2022 at 20:07

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