After upgrading to 5.54.1, most reports are failing to run for us, generating the error below:

Error thrown

Call to undefined method Html2Text\Html2Text::getText()

Some reports were seemingly ok but after some troubleshooting I can break these too. The reports with no filters enabled are fine, but as soon as any filter is selected, the error above appears on a new white page.

There's nothing being logged in the ConfigandLog file when this happens. Can reproduce at will. Not limited to any specific report or filter.

Any ideas? Thank you!

  • Can you reproduce this behaviour on dmaster.demo.civicrm.org ?
    – Aidan
    Nov 4 at 17:57
  • Can you add the report name? Nov 4 at 18:07
  • Aidan - no, it's working on the demo, altough mine is a Wordpress install, not Drupal PradeepNayak - Every report I tried, for example 'Contribution Summary' and 'Mail Bounces'
    – astroned
    Nov 4 at 18:32
  • wpmaster.demo.civicrm.org then
    – petednz - fuzion
    Nov 4 at 18:42
  • It's working as expected on your demo site, just not on mine.
    – astroned
    Nov 4 at 21:14


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