We have scheduled reminders set to send emails to contacts whose membership is set to lapse. There are a few contacts I would prefer to not receive the reminder, however, the only way I see to do this is to stop them from receiving all communications. This would mean adding "Do No Send" to their account preferences, then creating a smart group which does not includes contacts with "Do Not Send" preferences, and sending scheduled reminders to this smart group. The problem is that the contacts in question do need to receive other communications, just not membership reminders. Any ideas?
You can use the "Limit to Recipients" along with a smart group to handle this.
- Create a smart group of all members called "Receives Reminders".
- Manually remove those folks who you don't want to receive reminders from the smart group.
- Use the "Limit to Recipients" to only send to members of your smart group