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I have the same problem that was described here in 2017: How can I chase up mailing list subscribers who don't confirm their opt-in?

I am wondering if anyone has found a solution. To summarize the issue, when people sign up for our newsletter, we're using a double opt-in configuration to reduce spam, but I can't find a way to send a reminder to potentially legitimate sign ups who haven't opted in yet and their group status is still pending.

I'm wondering if there is now a way to send a scheduled reminder which includes the subscribe token, or a way to get the token to work in civimail, which I could then manually send out on a regular basis.

Thanks all

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  • First idea: 1.) define smart group(s) with your pending subscribers, 2.) create a form processor which sends email by template to smart group and 3.) (web) cron job to schedule posts to form processor.
    – nielo
    Apr 18, 2023 at 20:37
  • Thanks for this. Would the token work if I did it this way? I am currently able to contact the pending subscribers manually but the subscribe token doesn't work, so all I can do is ask them to look for the original email we sent them.
    – Victoria H
    Apr 26, 2023 at 9:54
  • Formprocessor allows utilizing email templates with tokens. I would just try.
    – nielo
    Apr 26, 2023 at 19:16

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