We have 3x Membership types, two paid and the other free. All appear on the same signup form.
When a free membership is created, the auto-renew flag is set correctly, and a Recurring Contribution is created for $0. However when the membership is due to be renewed the membership does not renew and it goes into an inactive state.
I am able to search for the members and manually update the expiry date but I would like to find a way to automatically do this (even if it's via CiviRules). I can create a Smart Group which contains all the relevant members, but I can't use CiviRules to renew the membership.
Does anyone know the best way to automatically renew $0.00 (free) memberships on their renewal date?
- CiviCRM 5.59.3
- WordPress 5.2
- CiviRules 2.47