1

Recently upgraded to 5.66 and now Civimail sends an email with the text and html content in the email, also any graphics not shown. Note the email address is also odd. Below is a copy of the email as it arrived in the inbox. Looks perfect in the Ckeditor.

viz:>>>> start of email [email protected]

13:00 (4 hours ago)

to me --=_ca63d17a869f264c3d3540d004645f59 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset=utf-8WILLIAMSTOWN

my name..

WILLIAMSTOWN ABC

Dear Ian,

test

My Name

Williamstown ABC

To unsubscribe: Unsubscribe [1]

_ Powered by Civicrm_

Links:

[1] https://aaaa.org/drupal/civicrm/mailing/optout?reset=1&jid=3079&qid=78886&h=e06a54f96fd8d0f9

--=_ca63d17a869f264c3d3540d004645f59 Content-Transfer-Encoding: 8bit Content-Type: text/html; charset=utf-8

AAA Victoria
                    <h1 style="text-align: center;"><span style="color:#ffffff;"><span style="font-family:arial,helvetica,sans-serif;">Williamstown ABC</span></span></h1>
                    </td>
            </tr>
    </tbody>

 

Dear Ian,

 

test

My Name

Williamstown SEC

 

To unsubscribe: Unsubscribe

Powered by Civicrm --=_ca63d17a869f264c3d3540d004645f59--

end of email

I did have an error about tokens in a template ("Events - Registration Confirmation and Receipt (off-line)") which i fixed by removing some lines but I do not think this has anything to do with emailing. I have upgraded drupal from 7.94 (23/01/23) to 7.98 (22/10/23) and Civicrm from 5.46.2 to 5.66 (22/10/23) and PHP from 7.4 (3/3/22) to PHP 8.1 (23/10/23).

FULL EMAIL - ONLY CHANGED URL >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

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To: <[email protected]>
Subject: [CiviMail Draft] Williamstown Liberals SEC Newsletter
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  boundary="=_d02e2e40878c24e4a573b81e90d7d140" Date: Fri, 27 Oct 2023 13:14:32 +1100
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Date: Thu, 26 Oct 2023 21:14:32 -0500
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aaa OF VICTORIA

WILLIAMSTOWN SEC

 

Dear ,

 

 

Ian Hocking

Williamstown SEC

 
To unsubscribe: Unsubscribe [1] 

_ Powered by Civicrm_

Links:
------
[1] https://aaa.org/drupal/civicrm/mailing/optout?reset=1&jid=3086&qid=78893&h=b6ac1c49b1035d76

--=_d02e2e40878c24e4a573b81e90d7d140
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset=utf-8

<table align="center" border="1" bordercolor="#ccc" cellpadding="10" cellspacing="0" style="border-collapse:collapse;">
    <tbody>
        <tr>
            <td style="vertical-align: middle; background-color: white;"><img alt="" src="http://aaa.org/drupal/sites/default/files/civicrm/persist/contribute/images/LiberalLogo_Clear.png" style="width: 150px; height: 119px;" /></td>
            <td style="text-align: left; background-color: rgb(6, 120, 201);">
            <h1 style="text-align: center;"><span style="color:#ffffff;"><span style="font-family:arial,helvetica,sans-serif;">aaa of Victoria</span></span></h1>

            <h1 style="text-align: center;"><span style="color:#ffffff;"><span style="font-family:arial,helvetica,sans-serif;">Williamstown SEC</span></span></h1>
            </td>
        </tr>
    </tbody>
</table>

<p>&nbsp;</p>

<p><span style="font-size:14px;">Dear&nbsp;,</span></p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>Ian Hocking</p>

<p>Williamstown SEC</p>

<p>&nbsp;</p>
To unsubscribe: <a href="https://aaa.org/drupal/civicrm/mailing/optout?reset=1&amp;jid=3086&amp;qid=78893&amp;h=b6ac1c49b1035d76">Unsubscribe</a> <br/>
<br/>
<font color="maroon"><i> Powered by Civicrm</i>
<img src="https://aaa.org/drupal/civicrm/mailing/open?qid=78893" width='1' height='1' alt='' border='0'>
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+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

With PHP 7.4

Original message
Message ID  <[email protected]>
Created on: 28 October 2023 at 15:58 (Delivered after 2 seconds)
From:   Liberals <[email protected]>
To: [email protected]
Subject:    [CiviMail Draft] Last chance to reserve your spot: Coffee & chat with Jim
SPF:    PASS with IP 44.202.169.32 Learn more
DKIM:   'PASS' with domain aaa.org Learn more


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To: <[email protected]>
Subject: [CiviMail Draft] Last chance to reserve your spot: Coffee & chat with
  Jim
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DON'T MISS OUR COFFEE AND CHAT WITH Jim
Join Jim for the first of the 'coffee and chat' series hosted
by Gellibrand FEC, Williamstown SEC, and Williamstown Branch.

Time/date: 10-11:30AM, SATURDAY 28TH OCTOBER

Location: WILLIAMSTOWN COMMUNITY & EDUCATION CENTRE, 14 THOMPSON STREET,
WILLIAMSTOWN

Jim will have an open discussion with us about the policy direction and other topics of interest to members.

The ticket price of $5 includes coffee.

BOOK YOUR PLACE NOW AT: https://aaa.org/drupal/civicrm/mailing/url?u=551&qid=78899 [1]

         

 To unsubscribe: Unsubscribe [2] 

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Links:
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[1] https://aaa.org/drupal/civicrm/mailing/url?u=551&qid=78899
[2] https://aaa.org/drupal/civicrm/mailing/optout?reset=1&jid=3092&qid=78899&h=1aff3f44f6650f6b

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<table border="0" cellpadding="1" cellspacing="1" style="width: 500px;">
    <tbody>
        <tr>
            <td>
            <p><strong><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;">Don&#39;t miss our coffee and chat with Jim</span></span></strong></p>

            <p>Jim for the first of the &#39;coffee and chat&#39; series hosted by <u>Gellibrand FEC,</u> <u>Williamstown SEC</u>, and <u>Williamstown Branch</u>.<br />
            <br />
            Time/date: <strong>10-11:30am, Saturday 28th October</strong></p>

            <p>Location: <strong>Williamstown Community &amp; Education Centre</strong>, <strong>14 Thompson Street, Williamstown</strong></p>

            <p>Jim will have an open discussion with us about the Federal Liberal Party&#39;s policy direction and other topics of interest to members.<br />
            <br />
            The ticket price of $5 includes coffee.</p>

            <p><strong>Book your place now at</strong>:&nbsp;<a href="https://aaa.org/drupal/civicrm/mailing/url?u=551&amp;qid=78899" rel='nofollow'>https://www.trybooking.com/CLOUU</a></p>
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Subject: [CiviMail Draft] Last chance to reserve your spot: Coffee & chat with
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DON'T MISS OUR COFFEE AND CHAT WITH Jim FINANCE

Join Jim for the first of the 'coffee and chat' series hosted
by Gellibrand FEC, Williamstown SEC, and Williamstown Branch.

Time/date: 10-11:30AM, SATURDAY 28TH OCTOBER

Location: WILLIAMSTOWN COMMUNITY & EDUCATION CENTRE, 14 THOMPSON STREET,
WILLIAMSTOWN

Jim will have an open discussion with us about the Federal Liberal
Party's policy direction and other topics of interest to members.

The ticket price of $5 includes coffee.

BOOK YOUR PLACE NOW AT: https://aaa.org/drupal/civicrm/mailing/url?u=551&qid=78898 [1]

         

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<table border="0" cellpadding="1" cellspacing="1" style="width: 500px;">
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            <td>
            <p><strong><span style="font-size:14px;"><span style="font-family:Arial,Helvetica,sans-serif;">Don&#39;t miss our coffee and chat with Jim for Finance</span></span></strong></p>

            <p>Join Jim for the first of the &#39;coffee and chat&#39; series hosted by <u>Gellibrand FEC,</u> <u>Williamstown SEC</u>, and <u>Williamstown Branch</u>.<br />
            <br />
            Time/date: <strong>10-11:30am, Saturday 28th October</strong></p>

            <p>Location: <strong>Williamstown Community &amp; Education Centre</strong>, <strong>14 Thompson Street, Williamstown</strong></p>

            <p>Jim will have an open discussion with us about the Federal Liberal Party&#39;s policy direction and other topics of interest to members.<br />
            <br />
            The ticket price of $5 includes coffee.</p>

            <p><strong>Book your place now at</strong>:&nbsp;<a href="https://aaa.org/drupal/civicrm/mailing/url?u=551&amp;qid=78898" rel='nofollow'>https://www.trybooking.com/CLOUU</a></p>
            </td>
        </tr>
        <tr>
            <td>&nbsp;</td>
        </tr>
    </tbody>
</table>
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9
  • Can you post the full email with headers (within three backticks on either end so nothing gets changed)?
    – Lars SG
    Oct 27, 2023 at 3:39
  • Also seems like this was a problem for someone else recently after upgrading to 5.66: civicrm.stackexchange.com/questions/45727/…
    – Lars SG
    Oct 27, 2023 at 3:40
  • I have added the full email in the original post. Sorry to hear someone else has had the issue.
    – Hock
    Oct 27, 2023 at 5:17
  • I have also seen this, but on another 5.66 system there was no problem - I couldn't figure why one had the problem & the other didn't. Both were Mosaico emails
    – Andy Clark
    Oct 27, 2023 at 12:33
  • Do you have a message from before the upgrade that you could compare this to?
    – Lars SG
    Oct 27, 2023 at 16:34

3 Answers 3

3

I've just been looking at the same problem. This is caused by changing to php8. php's internal mail() function has changed how it handles line endings.

The additional_headers should be separated with CRLF (\r\n). The pear library ends up separating them with just LF (\n). php7 is lenient and reformats these correctly, but php8 does not resulting in some headers (including the MIME boundary specifier) being output as a single line and therefore not correctly interpreted by mail clients.

As a quick fix, edit vendor/pear/mail/Mail.php and change line 225 at the end of prepareHeaders() from:

        return array($from, join($this->sep, $lines));

to

        return array($from, join("\r\n", $lines));

We need to get that into a proper fix.

9
  • I don't think a fix like that would be possible on a shared host. Would reverting to PHP 7.4 be better?
    – Andy Clark
    Oct 30, 2023 at 13:27
  • Is $this->sep not "\r\n" at the top of the file though?
    – Lars SG
    Oct 30, 2023 at 15:55
  • Andy - depends on your shared host, but if you can't edit then reverting to PHP7.4 works for now.
    – Aidan
    Oct 30, 2023 at 16:04
  • Lars - yes, but it is overridden by vendor/pear/mail/Mail/mail.php lines 84-88
    – Aidan
    Oct 30, 2023 at 16:07
  • 1
    Upstream merged the fix in November but has not produced a new release - so the problem still exists in Civi. There should not be any problems from either applying the fix in my answer here or the one in the PR.
    – Aidan
    Jan 15 at 11:49
1

Looking at your message, the problem is that there are missing line breaks in here:

MIME-Version: 1.0 List-Unsubscribe: <mailto:[email protected]> Precedence: bulk job_id: 3086 From: "Liberals" <[email protected]> Return-Path: [email protected] X-CiviMail-Bounce: [email protected] Content-Type: multipart/alternative;
  boundary="=_d02e2e40878c24e4a573b81e90d7d140" Date: Fri, 27 Oct 2023 13:14:32 +1100

Each of these should actually be on a separate line, like so

MIME-Version: 1.0
List-Unsubscribe: <mailto:[email protected]>
...
Content-Type: multipart/alternative;
  boundary="=_d02e2e40878c24e4a573b81e90d7d140"
Date: Fri, 27 Oct 2023 13:14:32 +1100

For this reason, the MIME boundary (=_d02e2e40878c24e4a573b81e90d7d140) isn't being respected in the body of the email. Why that is happening is not clear to me though.

Which version did you upgrade from? Does the same happen with bulk email (CiviMail, Mosaico) and with Send an Email?

2
  • Also, any chance you recently upgraded PHP versions?
    – Lars SG
    Oct 27, 2023 at 23:51
  • I changed PHP from 7.4 (3/3/22) to PHP 8.1 (23/10/23). I reverted and it seems to have fixed the issue. I have edited my 1st question above and added the same email (full) in both PHP versions.
    – Hock
    Oct 28, 2023 at 19:33
0

What are you using to send the email? We've most often seen this with the internal mail script (on the server). If you can't use a third-party provider like Sendgrid or Sparkpost, you might try /sendmail as an alternative.

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