As described in other questions, the tabs "notes" and "relationships" have disappeared from my contact summary page after they have been updated to be based on SearchKit. However I seem to have a more fundamental problem with SearchKit itself (so I cannot apply the usual fix to the problem): when I navigate to Search > SearchKit, the only thing I get is an error message:

CRM_Core_Exception: Entity not loaded: SearchSegment in /somepath/wp-content/plugins/civicrm/civicrm/Civi/Api4/Service/Spec/SpecGatherer.php on line 91

Does anyone know how to fix this?


  • CiviCRM 5.69.3
  • Wordpress 6.4.2
  • PHP 8.1
  • Ubuntu 22.04.3
  • Sounds like this may be the root cause of your tabs not working. Can you check your db for the presence of the civicrm_search_segment table?
    – Coleman
    Commented Jan 31 at 0:56
  • Thanks @Coleman, the table civicrm_search_segment is actually missing. Running the extension db updates via the admin site or by using cv ext:db-upgrade-db did not bring it back though. Is there any other way? Or do I have to recreate the table manually using the table definition in search_kit/xml/schema/CRM/Search/SearchSegment.xml?
    – Steve
    Commented Jan 31 at 7:02
  • I recommend you force the searchKit upgrader to re-run by doing: UPDATE civicrm_extension SET schema_version = 1006 WHERE name = 'SearchKit'; Then run cv ext:upgrade-db.
    – Coleman
    Commented Jan 31 at 13:04
  • Thanks again, but no luck so far. The sql did not change any data until I added a blank between "Search" and "Kit". But even after that the cv ext:upgrade-dbdid not recreate the table civicrm_search_segment.
    – Steve
    Commented Jan 31 at 17:28
  • Ok, after trying a few more things unsuccessfully I solved the problem with brute force: I basically deleted everyting in the folder wp-content/plugins/civicrm and reinstalled the civicrm files from scratch. However I kept the database and the folder wp-content/uploads/civicrm unchanged. After logging into CiviCRM and updating the database everything seems to be running well, including the relationship and notes tabs.
    – Steve
    Commented Feb 5 at 9:42


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