1

I recently upgraded to Civi 5.70.2 from 5.50.1. PHP 8.2. Wordpress. I thought I finally had everything working but today I see the Relationships and Notes tabs are missing when viewing a Contact, similar to: Relationships not being displayed and view contact no relationship tab and note tab? I have the SearchKit installed. Oddly, it showed up on the Search Menu twice, but I was able to fix that with the Navigation Menu. I have the Packaged Searches for Relationships and Notes:

enter image description here

I have tried running those searches, to no avail. Here's what a sample Contact looks like: enter image description here

Please advise...thanks!

10
  • 1
    Are you using contact layour editor? Mar 21 at 17:43
  • have you double checked that the Display settings are set to show them, at eg dmaster.demo.civicrm.org/civicrm/admin/setting/preferences/…
    – petednz - fuzion
    Mar 21 at 18:50
  • Yes, regarding the Display Preferences, I tried unchecking them and saving, then rechecking them and saving...no joy... Regarding the contact layout editor, I don't know what that is, so no. The notes and relationships were working fine before the upgrade.
    – jimcrist
    Mar 21 at 19:40
  • Not sure if this is relevant, but this got added to the ConfigAndLog during the upgrade: 2024-03-18 15:52:31-0500 [info] Running task: Add "civicrm_note" to "note_used_for" option group
    – jimcrist
    Mar 21 at 20:05
  • I tried adding the Contact Layout Editor Extension, but I can't see Notes and Relationships there either. Please help!
    – jimcrist
    Mar 22 at 14:09

3 Answers 3

2

Relationships and Notes tab are using FormBuilder in the most recent versions. My guess is that by updating from a version that old, it didn't enable them for whatever reason. Try going to Administer menu » System Settings » Extensions and enable "Form Core" and "SearchKit".

3
  • Also - I recommend not installing Contact Layout Editor when you have an issue like this. Pradeep's question was to determine whether it might be at fault, but it adds a complicating factor Mar 25 at 15:44
  • Thanks Jon...I'm sure you're right. Sadly, too late tho, since I gave up and went back to 5.50.1 while I still could. Today, I upgraded to 5.58.1 and that seems to be working. QUESTION: Is "Form Core" the same as "Afform: Core Runtime"?
    – jimcrist
    Mar 25 at 22:46
  • Today, I upgraded to 5.65.2 and everything seems to be working. So, I guess the lesson is, don't wait too long between upgrades...do one every time there's a Security Release.
    – jimcrist
    Mar 26 at 16:35
1

Since the one big upgrade didn't work, I had to do two smaller upgrades. That worked, so I guess the lesson is, don't wait too long between upgrades...do one every time there's a Security Release

0

Try running this:

cv ev 'CRM_Contact_BAO_RelationshipCache::rebuild();' 

for the Relationships issue.

If you run into PHP Deprecation errors, then trying downgrading your PHP version to 8.0.

1
  • Tabs still aren't there. We ran the command and no output was displayed except for multiple PHP errors and notices: … /home/wiuta/www/www/vendor/bin/cv ev 'CRM_Contact_BAO_RelationshipCache::rebuild();' [PHP Deprecation] Creation of dynamic property Smarty_Internal_Extension_Handler::$loadFilter is deprecated at /home/wiuta/www/www/wp-content/plugins/civicrm/civicrm/packages/smarty3/vendor/smarty/smarty/libs/sysplugins/smarty_internal_extension_handler.php:182 [PHP Deprecation] Creation of dynamic property Smarty_Internal_Extension_Handler::$loadPlugin is deprecated at...
    – jimcrist
    Mar 22 at 16:51

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.