2

We are running CiviCRM version 4.6.3 under Wordpress. We use Paypal Pro for payments. We created an Event registration and the registration page shows a Paypal button and the text:

"If you have a PayPal account, you can click the PayPal button to continue. "

but the Paypal button does not link to Paypal, but simply acts like the "Continue" button​, giving an error that the credit card info has not been filled out.

This only happens with Event registration. With contributions, the same button goes to Paypal as it should.

Can anyone help us fix this?

  • Weird - so it works fine for Donations but not for Events. Are these public links? Are you using a Price Set for the Event? – petednz - fuzion Aug 19 '15 at 4:36
  • That code has had many fixes applied since 4.2.4 & it's likely that upgrading will fix it – eileen Aug 19 '15 at 6:12
  • I made a mistake - 4.2.4 is our Wordpress version. Our CIvicrm is 4.6.3 – Pancharatna das Aug 19 '15 at 9:14
  • These are public links. And I am using a price set. – Pancharatna das Aug 19 '15 at 9:15
  • 1
    I found the problem. I had "BIlling address required" turned on and that forced CiviEvent to demand more info and not let the user go to Paypal. I turned that off and it works. – Pancharatna das Aug 19 '15 at 12:22
3

I found the problem. I had "BIlling address required" turned on and that forced CiviEvent to demand more info and not let the user go to Paypal. I turned that off and it works.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.