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Stripe not completing debit card payments. Stripe reports that debit cards are handled along with credit cards.

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  • Hi Dave! It may be worth adding a little more detail including CiviCRM version, Stripe version and any errors you are getting in either Civi or Stripe as it may be specific to your setup / version (our set up does have recurring contributions in progress with debit cards for example). Commented Aug 27 at 15:09
  • Good point - although my primary question would be is anyone else experiencing this type of issue. The versions are Civi 5.69 and Stripe extension 6.10.2. Stripe says that debit cards are managed with the same process as credit cards so should not be an issue
    – Dave T
    Commented Aug 27 at 20:46
  • Do you get any errors? We have no issues with debit cards used on any site so any detail on what isn't working would be good to see Commented Aug 28 at 8:14
  • According to the client, the 'errors" are the creation of a large number of duplicate entries that are not valid.
    – Dave T
    Commented Aug 28 at 14:31
  • As in a 'pending' as well as a completed one for recurring payments? If so, worth looking at this known issue lab.civicrm.org/extensions/stripe/-/issues/442 Commented Aug 28 at 14:42

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