We have one client whose case started 25 years ago.

This falls out of range of the allowable open case date range and produces this message: enter image description here

Is there a way to expand/change this date range?


Yes, you can expand this range in Administer > Customize Data and Screens > Date Preferences.

Change the start Offset of activityDateTime class to 30.

  • 1
    Thanks Jitendra Purohit! I changed the start offset to 30 and it worked.
    – pmoz
    Aug 27 '15 at 13:08

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