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civicrm 4.6.8/joomla 3.4.1/php 5.6.11

moved civi to new server

everything seems ok EXCEPT the civi home page which hangs trying to display the dashboard

here's the log dump from the error

http://pastebin.com/JY0xM3A6

so civi is losing connection to mysql ???

if i enter civi via another url
(eg http://..../administrator/?option=com_civicrm&task=civicrm/event/manage&reset=1)

all is well. and i can navigate to every other civi screen and function without a problem. in place editing works fine.

but obviously hanging on the home page is a real problem for users.

my php environments are very similar (new host is slightly newer version).

http://yea.org/tmp/ChangeDetection%20-%20Comparison%20of_%20phpinfo().html

yellow stuff is new host

tried trunc'ing dashboard_contacts

php error_reporting is the same as on the old site

any ideas to try?

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In my experience, this kind of thing is usually caused by something (a hosting setting?) trying to use a www.- site URL and CiviCRM using a non-www. site URL in the civicrm.settings.php files, or the othe way around.

  • my .htaccess rewrites any attempts to go to www.sitename.org to sitename.org. and civi is configured consistently to use sitename.org. this should not really be an issue. – Mike Simaska Sep 1 '15 at 12:33
  • Did you solve this issue? – Jern Sep 8 '15 at 17:27

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