We've recently installed CiviCRM 4.6.6 and we're on WordPress 4.3. I'm experiencing the same issues as shown in this thread: CiviMail Mailing - Unable to select group, getting error of No recipients When I go into New Mailing, No Recipients shows up on the right. I can't enter email addresses, I can't select a group, I'm stuck. If I use Search and select a group, and pick the Action to Send a Mass Mailing, the Mail screen has Recipients = Search Results, but still says No Recipients. I'm stuck. Since Mail won't work Debug and Backtrace can't either. I don't know what Ajax is, I'm not that techie. We're on DreamHost, no cpanel, but I can use FTP. Send Mail works and there's no one opted out or anything in my test group. This looks like a bug that's been around for a few months? How can I fix this??? Thanks, in advance...jim

  • I tried disabling all the WordPress plugins, except CiviCRM and it didn't help. I tried switching themes and it didn't help. On the Define Mailing screen, the groups don't show up when you click on the drop down arrow for the Recipients field. And it says No Recipients off to the right. What should I do???
    – jimcrist
    Sep 8, 2015 at 2:31
  • I have Firebug installed in FireFox. I can figure out Ajax if I need to. This looks like a bug in CiviCRM 4.6.6, right? Should I install a newer version or an older version???
    – jimcrist
    Sep 8, 2015 at 3:33
  • Can you answer DaveFF's comment on civicrm.stackexchange.com/questions/3581/… ? Sep 9, 2015 at 4:48
  • Do your test contacts have on hold, do not email or bulk opt out set? NO Are their email addresses primary (they should be if they only have one each)? YES Is the group smart? NO One of the two email addresses is bad, so I could test that. I also tried entering the good email address directly into the Recipients field on the New Mailing screen. It'll let me type in the address but when I hit Tab it goes away. It says No Recipients off to the right, all the time. Thanks for your help!
    – jimcrist
    Sep 9, 2015 at 12:23
  • 1
    Okay, you can't enter email address directly onto the Recipients field, you can only select the groups. So, can you perform some test steps here - create a test group (Contact -> New Group), check the Mailing list checkbox for Group Type field, Add some contacts (with valid email) in this group. Then check whether you can able to see this in New Mailing ? Sep 9, 2015 at 12:51

1 Answer 1


This > check the Mailing list checkbox for Group Type

Solved this issue for me.

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