I just setup civicrm 4.6.8 on Wordpress 4.3 "Billie". I setup my database, and username for Civi to access, and now I'm on the CiviCRM Home screen where it is asking for my Organization Name, Email Address, and Default CiviMail Mailbox.

When I click Go next to Organization Name I am presented with the following error:

Organization Address and Contact Info

Warning: Smarty error: unable to read resource: "CRM/common/stateCountry.tpl" in /srv/www/wordpress-default/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1094

Warning: Smarty error: unable to read resource: "CRM/common/stateCountry.tpl" in /srv/www/wordpress-default/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1094

Fatal error: Smarty error: [in CRM/common/formButtons.tpl line 38]: [plugin] modifier 'crmBtnValidate' is not implemented (core.load_plugins.php, line 118) in /srv/www/wordpress-default/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1094

Looking in my <wordpress>/wp-content/plugins/civicrm folder does not reveal a packages directory, so I'm uncertain what includes are being requested here.


It looks like some files might be missing in your install. How did you install civicrm plugin?

Packages folder is at /srv/www/wordpress-default/wp-content/plugins/civicrm/civicrm/

Can you check if /srv/www/wordpress-default/wp-content/plugins/civicrm/civicrm/templates/CRM/common/stateCountry.tpl file exists?

  • When I search core, this file isn't in repo. I don't see here either: github.com/civicrm/civicrm-core/tree/master/templates/CRM/… Any other reason this error would be there?
    – Dana
    Apr 12 '16 at 15:04
  • I think that file was deleted a while back. Smarty might be caching old template files. I would try deleting template_c folder and see if that fixes the error Apr 15 '16 at 4:10

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