I'm trying to import some contributions. Each contribution has a soft credit field which is an email address. I've set the field mapping to Soft Credit / Email / Solicited. All the rows are failing with Invalid email address(doesn't exist) <email> for Soft Credit. Row was skipped but there are contacts with those email addresses.

1 Answer 1


This is a bug, covered here on the civibugtracker:


  • Thanks for that - I'm not sure it's exactly the same bug, but I suspect it is related (probably the next incarnation of it!), and it gives me somewhere to look
    – naomi
    Sep 24, 2015 at 9:37

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