This is my trouble:

Participants to my event have completed the registration form, created with CiviCRM 4.4.7.

When they receive the confirmation email, they can also download clicking on Download iCalendar File. And it does not work. I tested it myself, trying to download it on Outlook and the link (this one http://events.esn-eu.org/civicrm/event/ical?reset=1&id=61) takes me to a page telling me the following message:

Access denied

You are not authorized to access this page.

What can I do to solve the issue? Thank you

1 Answer 1


You need to grant anonymous users the permission "view event info", could you check if it's done on your site?

  • So, shall I verify it on my website settings or on CiviCRM?
    – Anita A.
    Sep 23, 2015 at 17:34

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