I just did our first email blast and it went pretty well. I'm using the token {action.optOutUrl} in the footer, plus the domain address, but that's it. The Opt Outs appear to have worked fine and they're labeled "No Bulk Emails (User Opt Out)" in the CiviCRM database. The bounces processed properly as well.
The weird thing was that the Mail Report shows that 5 people made "unsubscribe requests". How did they do that since the token isn't there?? Plus, their records aren't flagged with any red message, tho they do show up in Advanced Search. Did these people hit the spam button on their email programs? Will they get future emails? Am I supposed to do something with them? Thanks, in advance! Jim