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One of my users has corrupted most of their smart groups by manually adding & deleting contacts. Talking to the user, she was not aware of what was a smart group and what was a regular group. in fact, in normal use there is no visual difference (unless I'm missing something). However, in 'contacts/manage groups' menu option it is clearly displayed but not otherwise. Clearly indicating that a group is smart would avoid this problem - use a different colour? I have noticed other questions about smart groups that indicate corruption caused by users manually adding contacts. Do other users think this would be worthwhile?

  • This is for 4.6 but applies to all releases as far as I am aware. – Andy Clark Oct 6 '15 at 7:36
  • We have tended to put (Smart) or similar on the end of ours, even though they are indicated as (Smart Group) in the list. For some reason we have a small number named by us as smart but that are not actually smart. – DaveFF Oct 7 '15 at 8:17
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That's a good suggestion. I've also heard the suggestion to provide an admin option to "lock" smart groups to prevent manual adding/removing of contacts.

2

What version of CiviCRM are you using Andy? I have heard the same experience from customers in the past, I think it makes sense to highlight the difference between smart groups and 'static' groups.

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