In the WordPress demo site I just create a group called parent_01 and a child group inside this one called child_01.
I create a contact called test1 and added to child_01 gruop, but in the Manage Groups screen the parent group has 0 in the count field

Is this a correct behaviour?

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2 Answers 2


This is a limitation of current implementation, "Parent Group" contact count does not include "Child Group" contact count. So I would call this a missing feature :)


Since clicking 'Contacts' on the parent group does show the contact you added, this looks like a bug. I tested the same setup on dmaster.demo.civicrm.org and see the same behavior, so it doesn't appear to be 4.6 specific. I ran the job to rebuild the smart group cache as well, with no change.

Please file a bug when you get a chance.

  • If I click on Contact on the parent group, the contacts are well displayed (at least with one contact test). Anyway I will file the bug because from your words I assume that this behaviour, label Count0, isn't the correct one
    – NAC
    Oct 28, 2015 at 8:57
  • Exactly. The behavior itself is working, but the counter field is not.
    – Nicholai
    Oct 28, 2015 at 9:53
  • Pls paste bug link back here if you did add it to JIRA
    – petednz - fuzion
    Apr 16, 2016 at 19:47
  • Yes please, posting a link to your bugreport would help greatly! Thanks
    – Marsh
    Mar 3, 2017 at 11:31
  • Here's the issue in Jira: issues.civicrm.org/jira/browse/…
    – Marsh
    Mar 3, 2017 at 11:38

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