Editing a custom message template and am trying to insert an image from the wysiwig editor. Link shows up as:

<img alt="logotest" src="http://jgsny.sheridanstreet.net/media/civicrm/persist/contribute/images/black_logo_250_150dpi.png" />

I tried editing to

<img alt="logotest" src="http://jgsny.sheridanstreet.net/media/civicrm/images/black_logo_250_150dpi.png" /> Still doesn't work. 

What am I missing?

Thanks, Kate

  • Does it work if you click on browse server and select the image? – Andrei Nov 10 '15 at 22:31
  • 1
    Assuming you have included the actual image paths in your examples... neither of them work... both get 404 errors. – DaveD - BackOffice Thinking Nov 10 '15 at 22:49

I guess path (media/civicrm/persist/contribute/images/ ) works fine and you are getting issue with the image in path (media/civicrm/images/black_logo_250_150dpi.png") if this is the case please

check your file permission -


Check your civicrm image url settings



Also check the file folder permission. change ownership of file folder to www-data:www-data and permission should be 755.

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