I am currently having issues with PayPal communicating with our website and CiviCRM. Half of the recurring contributions have not shown up over the past couple months and every one-time donation has listed as "Pending/Incomplete Transaction over the past week. Our current version of Civi is 4.4.3. We have checked the URLs and our web host has white-listed all IPN's even though they don't think anything was being blocked. We have also applied a few patches of code from newer versions and we are still having issues. Is anyone else having this problem. This is a bit out of the scope of my knowledge. Thanks.

  • Where are you hosting? – Yossi Nov 18 '15 at 0:32
  • Liquidweb is our host. – soloriod Nov 18 '15 at 16:15

Does Paypal insist on an SSL certificate? Maybe yours is not compliant?

  • I know I am having this same issue, and I know for a fact that our SSL is self signed at the moment, so possibly this is the source? – Ashe Higgs Nov 18 '15 at 18:11
  • Yes, most likely. I would confirm with Paypal, it should show in their logs or you could raise a support call with them. – Parvez Saleh Nov 19 '15 at 9:59
  • Can we check logs in PayPal ourselves or do we need to request it to be done? – Ashe Higgs Nov 19 '15 at 14:07
  • In your PayPal account there should be a IPN History page, that should reveal any problems with IPNs in the past. – Deepak Srivastava Nov 19 '15 at 14:27
  • any idea where to find that in the new PayPal account view? The instructions here are for the old version - developer.paypal.com/docs/classic/ipn/integration-guide/… – Ashe Higgs Nov 30 '15 at 0:10

Did you configure IPN link correctly in your paypal accunt? Also you need to configure it in your server configuration file.

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