For the report for a mailing from CiviMail, delviered and opened counts are always the same. Our client reports that for a number of mailings, the number opened always equals the number delivered. They don't think this is very realistic ...

I sent a test mailing to two different email addresses (both mine), viewed only one of them, but both showed as delivered and as opened.

CiviCRM 4.5.4 on Drupal.

  • Are you able to test if this still happens in 4.6? This is currently supported and will be the new LTS version. – John Nov 24 '15 at 15:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.