When logging volunteer hours for events and selecting "no-show" in the status it asks me to put the "Actual Duration". Value '0' or '-' doesnt work. Any idea how to fix this problem?



  • What happens if you try to save the record without putting anything in the duration field?
    – liblogger
    Nov 26, 2015 at 11:36
  • It says "This Field is Required" for the "Actual Duration" field.
    – Alek
    Nov 26, 2015 at 11:49
  • Hm - I'm able to save it as null - but I can also put the value as 0, I realised (and the same happens on the demo version). Does it accept a positive number when you have 'No Show' selected? What happens if you leave the duration field blank for a scheduled or completed volunteer?
    – liblogger
    Nov 26, 2015 at 12:16
  • when Im entering "0", it says "Please enter the actual duration volunteered." When Im typing in "null" it says it needs a numeric value. It does accept any value above 0.
    – Alek
    Nov 26, 2015 at 12:31
  • 1
    issues.civicrm.org/jira/browse/VOL-172 here it is :)
    – Alek
    Dec 3, 2015 at 9:43

1 Answer 1


Just to add the answer, as mentioned by Alek. This is a legitimate bug report and the issue is being tracked here: https://issues.civicrm.org/jira/browse/VOL-172

It is slated to be included in the 2.1 release and a link to the patch will be available on the issue when it is released.

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