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So, person 1 pays membership fee using credit card via Paypal standard. Transaction goes through fine. Membership record is updated correctly

On the Paypal log however the payment show as for person 2; but when you drill down it then shows it correctly for person 1. In Civi, Person 1 and Person 2 have a relationship

Out of a few hundred recent payments I can see 2 that this has occurred for: its not a show stopper but Im curious about why?

  • It's not clear what you mean by "Paypal log". Is this a log in PayPal, or in CiviCRM? If in CiviCRM, can you send a screenshot that includes the URL so we can see? – Jon G - Megaphone Tech Dec 1 '15 at 0:58
  • no, its the log in PayPal: something like "Payment received from Person 2" when you click on it it then shows full details something like: $100 received from Person 1 In Civi it shows correctly ie a membership is updated for Person 1 and nothing for Person 2 .. I get that this is not strictly a Civi issue,, but PayPal is getting its info from somewhere... – Robinnz Dec 1 '15 at 1:34
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Is there any chance that Person 1 may have used a PayPal account or credit card belonging to Person 2? We'll frequently see payments that have different names: if I pay with your card, from PayPal's perspective, you've made the payment even though I've entered my name as the contact in CiviCRM.

  • Andrew, Person 1 says not but its I suppose always possible that in the past there might have been: anyway,, not really worth spending too much time worrying about.. I was just curious as to how it might have happened. thanks for your input – Robinnz Dec 2 '15 at 2:23

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