In my contribution page, there is not an option to add a profile:
The dropdown menu doesn't work (doesn't exist) and even if I type in the name of a profile that I have created, it doesn't actually do anything. We have PayPal Standard and because we have that set up as a payment instrument thru CiviCRM, it isn't a button that we can add settings to from PayPal, so PayPal doesn't collect that information for us. We need to be able to collect donor addresses to send them their donation receipts. If the donors are already in our database, I can pull a report from CiviCRM but if they aren't all we have is a name and email address.
Is there a workaround? Or am I doing something wrong? I have several profiles on CiviCRM--some of the standards and some that I've created and none are available.
I looked at the suggestions here but none worked. My page (here) is on WordPress. Also, I am a total novice at coding, so the more info you can give if suggesting going into the code, the better. Thank you!