Formatting of formatted text in print case and activiy audit

Question

I'm sure this shoudl be fairly straight forward. I think i'm looking in the wrong place.

When I try to print the report of a case (civicrm/case/report/print?) or undertake an activity audit of a case, any text that has been entered usinjg the WYSIWYG editor is displayed as raw text. So any paragraphs are enclosed within

brackets etc.

Practically, this prevents these functions being used as the printed reports are nearly illegible (due to no line breaks and lots of angle brackets everywhere).

Hope this is clear and someone's got a quick solution.

I'm thinking i'll need to recreate these functions as a complete drupal view of the case, but would appreciate any other suggestions / approaches

Answer 1

I see - a custom field, not the main details field.

A couple things I think. There is a security issue with not escaping the fields, so in that sense it is being correct to escape the brackets etc, but better would be some type of sanitizing that leaves formatting but removes malicious parts. I'm not sure if this is the job of the wysiwyg editor itself or the civi code that handles the data.