We've changed server host name recently and all seems to be fine excluding dashlet reports disappearance: there is just "Object Moved, This document may be found here" like on this screen grab http://awesomescreenshot.com/0375gftva1

We've checked carefully all paths at:

  • civicrm.settings.php
  • Administer - System Settings - Directories
  • Administer - System Settings - Resource URLs
  • Administer - System Settings - Cleanup Caches and Update Paths


  • Cache has been instantly cleared,
  • Refresh Dashboard button used,
  • each report has been enabled / disabled / updated,
  • log files in ConfigAndLogs folder has been monitored,
  • page has been inspected using XHR inspector in Firefox,
  • as well as server logs.

There are several suspicious messages in Drupal Watchdog though, like:

* undefined index: columns in CRM_Contact_Page_AJAX::dashboard() 
(line 610 of /civicrm/CRM/Contact/Page/AJAX.php).

* $Fatal Error Details = Array ( [callback] => Array ( [0] =>
 CRM_Core_Error [1] => handle ) [code] => -5 [message] => 
DB Error: already exists [mode] => 16 [debug_info] => INSERT INTO civicrm_menu 
(domain_id , path , breadcrumb ) VALUES  

..but it's unclear how it might be relevant to this case, especially when cache has been cleared almost instantly. Any clue, please?

1 Answer 1


In "own question - own answer" mode .. again. Well, it turned that server name resolves as www.hostname.tld while all paths we used were in just hostname.tld format.

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