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I am using CiviCRM 4.6.7 installed on CMS WordPress version 4.3.1 and I'd like to install the extention CiviVolunteer. From Administer > System Settings > Extentions, I choose CiviVolunteer version 4.5-1.4.1 but the system shows me this error: "Sorry but we are not able to provide this at the moment. Multi-select is not valid option for field html_type enter image description here

Can you help me?

  • This is a good question! To solve your problem, we'll need to see the expanded debugging information. In CiviCRM, please go to Administer menu > System Settings > Debugging and Error Handling, select "Yes" to both "Enable Debugging" and "Display Backtrace", and press "Save". Repeat the problem that caused your error, and you'll see much a much more detailed error. Please update this question with the expanded error and backtrace - and don't forget to disable debugging/backtrace when you're done! – Jon G - Megaphone Tech Dec 11 '15 at 17:29
  • Is civivolunteer is extension version is compatible with your civicrm version? – Prem Patel Dec 12 '15 at 2:16
  • As Jon G 2 suggested, I set "yes" to "Enable Debugging" and "Display Backtrace" and result is the following: – Elisa_B Dec 14 '15 at 8:31
  • As Jon G 2 suggested, I set "yes" to "Enable Debugging" and "Display Backtrace" and result is the following: CiviCRM_API3_Exception: "'Multi-select' is not a valid option for field html_type" #0 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(491): civicrm_api3("customField", "create", (Array:7)) #1 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(54): CRM_Volunteer_Upgrader->createVolunteerContactCustomFields(13) – Elisa_B Dec 14 '15 at 8:34
  • #2 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/CRM/Volunteer/Upgrader/Base.php(248): CRM_Volunteer_Upgrader->install() #3 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/volunteer.civix.php(50): CRM_Volunteer_Upgrader_Base->onInstall() #4 /var/www/clients/client101/web131/web/wp-content/plugins/files/civicrm/custom_ext/org.civicrm.volunteer/volunteer.php(123): _volunteer_civix_civicrm_install() – Elisa_B Dec 14 '15 at 8:34

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