I setup a mailing in civi and in the email there are links to web pages not on the civi site. When I send the test message the link is changed to the civi site and not the actual link.

example good link


link that shows up


1 Answer 1


If you set your mailing to track clicks on links, it automatically replaces every link with an auto-generated CiviCRM url - this will redirect to the original link, but has to go through CiviCRM to be tracked.

If you haven't chosen to track clicks, or if the CiviCRM url just goes to your site without redirecting, then there's a problem, but otherwise it's intentional.

  • Okay. I thought the track replies caused it. Thanks
    – John Boris
    Dec 13, 2015 at 0:35

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.