I have upgraded from CiviCRM 2.5 to 4.6.10.

Since the upgrade I cannot go into any of the links in Administer CiviCRM without an error:

@import url(/devjom3update/administrator/components/com_civicrm/civicrm/css/civicrm.css); @import url(/devjom3update/administrator/components/com_civicrm/civicrm/bower_components/jquery-ui/themes/smoothness/jquery-ui.min.css); Sorry but we are not able to provide this at the moment. You do not have permission to access this page.

Return to home page.

function toggle( element ) { var className = element.className; if ( className == 'crm-accordion-wrapper collapsed crm-fatal-error-details-block') { element.className = 'crm-accordion-wrapper crm-fatal-error-details-block'; } else { element.className = 'crm-accordion-wrapper collapsed crm-fatal-error-details-block'; } }

We are using Joomla 3.4.5.

  • Could you please give more detail. Which version of CiviCRM have you upgraded from/to? Which CMS are you using (Drupal, WordPress, Joomla)? Dec 16, 2015 at 15:02
  • 1
    upgraded from Civi 2.5, We are using Joomla 3.4.5
    – lilalynn
    Dec 17, 2015 at 13:13
  • I have updated your question to reflect this. Dec 18, 2015 at 9:20
  • I believe I messed up all the configurations in our system
    – lilalynn
    Jan 5, 2016 at 14:11

1 Answer 1


This looks like a permission error.

Check that your user has sufficient permission to access these pages. Ensure that you have the 'Administer CiviCRM' permission.

See the book for more details: Permissions and access control

  • 1
    OK I noticed under global permission CiviCRM I was locked out of almost every thing in there - fixing now.
    – lilalynn
    Dec 18, 2015 at 16:40

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