Ok, I'm hoping I can explain this so it makes some sort of sense :)
The issue is that the receipt is including the contribution the donor just made as well as the previous amount(s) they chose to designate the last time they made a contribution (since it's the same donor with the same email address).
Is there any way to remove the amount from the previous contribution the donor made? It's not helpful for our customer because they don't know what amount/designation applies to what year when they view the receipt that's sent and the customers are concerned that they are being charged twice.
Any help with this would be GREATLY appreciated because this is one of our my vocal customers. :)
If you need any additional information, please let me know.
Thank You, Nicole
- DRUPAL 7
- CIVICRM 4.6.8