I'm trying to set up a new custom search but when I try to run it I get told the search does not exist and " Please verify your custom search settings in CiviCRM administrative panel." I can't seem to find said settings though, where are they?

  • Can you please post your CiviCRM version and your CMS software/version? Jan 9, 2016 at 22:31
  • CiviCRM 4.6.10. Joomla 3.4.8
    – Matt
    Jan 11, 2016 at 11:21

2 Answers 2


You didn't mention how you were making the Custom Search! Assuming it's in an extension:

1) Look in Joomla's and CiviCRM's logs for more information.

2) Try clearing CiviCRM's cache.

3) Check the extension's file permissions.

4) Did you rename some parts of your extension, i.e. files, object names, after creation? If so, there may be a piece missing... try regenerating the extension from scratch and copying the functionality over.


Can you get to https://[yourdomain]/civicrm/admin/options/custom_search?reset=1

  • Short version no, that URL isn't recognised on our domain either as [domain]/thatURL or [domain]/administator/thatURL
    – Matt
    Jan 9, 2016 at 11:28

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