Can I customize the auto response message for event registration? Below is a test event I set up and registered for and what was sent, along with a .PDF attachment.

The message is what I'm wanting to make pretty, but I can't find it. I do see all the other message templates, just not this one. Kind regards.


  • Are you using the Civi Volunteer extension to register volunteers, or are you 'event participants' the volunteers? Jan 20, 2016 at 4:01
  • I am using CiviVolunteer. I create the event, then navigate to my own contact page where I "add event registration." And my question should probably be "event" registration, not volunteer. Thanks
    – S. Wilhite
    Jan 20, 2016 at 4:05

1 Answer 1


Registering people manually like in your comment will utilize the "Events - Registration Confirmation and Receipt (off-line)" template.

If people self register online, it will use the "Events - Registration Confirmation and Receipt (on-line)" template.

For reference, the templates are listed and available to edit from this screen:

Administer > Communications > Message Templates > "System Workflow Messages" tab

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