UPDATE: Changing my theme seems to have fixed the problem - but I'm not sure how to fix the original theme. Any advice on that issue is still welcome!

I'm seeing symptoms identical to this question: Backbone JS error with 4.6.4 on WP messing up contribution page set up

Pages using Backbone - particularly the "Include Profile" contribution configuration page - are broken, and the JS console says:

TypeError: Backbone.Marionette is undefined
TypeError: Backbone.CollectionSubset is not a constructor

However, the issue seems to be different than other folks experiencing it. Here's what I've tried so far (including all at once):

  • Disabling all WP plugins except CiviCRM.
  • Disabling Summary Fields (the only CiviCRM extension in use).
  • Clearing cache, deleting templates_c.

What else can I look for regarding this Backbone error? I assume it's a collision with WordPress's Backbone, but I don't know enough about Wordpress to troubleshoot that.

2 Answers 2


I think that when I had this it was caused by a theme loading a newer version of Backbone. Can you dequeue the script in that theme's functions.php? And try queuing the Civi version direct? Admittedly a bit of a long shot.

  • yes, I'd reached similar conclusions as well - and tracked it down to Backbone being enqueued by the theme. I'm currently creating a child theme so that I can address this, and based on your help, I'll use wp_dequeue_script() to do so. As a WP novice, I have a question though: Is there a good way to only call this dequeueing function if we're on a CiviCRM page? Commented Jan 27, 2016 at 21:53
  • @JonG did you get this worked out? I THINK I worked out a tiny piece of the actual solution, but it's only half the problem and a tenth or less of the solution. See: civicrm.stackexchange.com/questions/3711/…
    – G H
    Commented Apr 21, 2016 at 12:33
  • @GH Yes, I got this worked out - see the answer I posted to this question. Commented Apr 21, 2016 at 15:20
  • @JonG, I did see your other answer, unfortunately the Salient theme doesn't have exactly the same problem. I was hoping that you had found the code for this workaround. I'll ping Andrew as I'm having trouble getting my mind wrapped around the specifics here.
    – G H
    Commented May 20, 2016 at 19:41

OK, I've got this working - I didn't use Andrew West's technique above, but I still upvoted the answer as helpful.

The theme had this code in one of its includes:

if ( ! function_exists( 'optionsframework_media_scripts' ) ) : 

add_action( 'admin_enqueue_scripts', 'optionsframework_media_scripts' );

function optionsframework_media_scripts(){
  if ( function_exists( 'wp_enqueue_media' ) ) 
  wp_register_script( 'of-media-uploader', OPTIONS_FRAMEWORK_DIRECTORY .'js/media-uploader.js', array( 'jquery' ) );
  wp_enqueue_script( 'of-media-uploader' );
  wp_localize_script( 'of-media-uploader', 'optionsframework_l10n', array(
    'upload' => __( 'Upload', 'organizedthemes' ),
    'remove' => __( 'Remove', 'organizedthemes' )
  ) );


This was loading Backbone. It also seems to be extraneous; the media uploader seems to work fine with this function commented out.

So I created a child theme, and in the functions.php file in my child theme, I added this code:

//put in a blank function here to override loading this function in the parent theme.
function optionsframework_media_scripts(){}

This worked great! Ideally I'd like to copy the code from the child theme and add some conditional logic to say, "Only enqueue these scripts on a non-CiviCRM page" - but unfortunately that's beyond my Wordpress knowledge.

  • 1
    For a quick and easy hack I'd just check the URL for the civi basepage. Otherwise I think you could check to see if Civi has been initialized: ie "if (civicrm_initialize())" - but may want to test this one as I'm not 100% sure Civi would have initialized by that point in the theme processing. Commented Jan 28, 2016 at 19:58

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