when i send mail (Mailing-> New Mailing) the mail won't send and i get this message when i view the mail report

Delivery has not yet begun for this mailing. If the scheduled delivery date and time is past, ask the system administrator or technical support contact for your site to verify that the automated mailer task ('cron job') is running - and how frequently.

The Send Scheduled Mailings from Administer-> System Setting-> Scheduled Jobs is enabled and when i Execute now manually it works fine. The Send test functionality also work fine.

1 Answer 1


Did you set up cron? All Scheduled Jobs are executed by cron.


  • i just enabled the Scheduled Mailings and there seems to be no parameter needed for that. is there any thing else i need to set up ?
    – Ali Baker
    Jan 30, 2016 at 11:45
  • You need to set up a cron job to run the scheduled jobs. This is created outside of CiviCRM. Details are in the link above. Also see: wiki.civicrm.org/confluence/display/CRMDOC/… Jan 30, 2016 at 12:48
  • ah, it seems that i had problem with my host. Thank you very much
    – Ali Baker
    Jan 30, 2016 at 14:20

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