CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

Edit: What's worse is that these contacts have no record of their "contribution" (they came from a contribution form). So, they aren't displaying in "Find Contributions" either. Our memberships are free, so there is no paid transaction happening.

  • Are you able to mimic your problem here? wpmaster.demo.civicrm.org
    – Catorghans
    Feb 17, 2016 at 21:20
  • @Catorghans Yes, wow! I filled out the member form, but the members aren't being recognized. They are simply being recorded as contacts. However, I can at least see that a contribution was made under their contact record. Now what? Is this a bug? cl.ly/3n032S2G121E
    – alisonmf
    Feb 17, 2016 at 22:30
  • can you link to the record you created?
    – petednz - fuzion
    Feb 18, 2016 at 0:40
  • this one perhaps wpmaster.demo.civicrm.org/wp-admin/…
    – petednz - fuzion
    Feb 18, 2016 at 0:43
  • yes, that's the record! Think I should submit this as a bug? I don't know what else to do. Edit disregard this comment- I see your other comment below.
    – alisonmf
    Feb 18, 2016 at 17:54

2 Answers 2


I think the problem in your demo example is that you did it as a Test, which therefore doesn't show. If you go to Find Members, and set 'is test' to YES I then see the membership for a-test f-test if that is your example

also i did it for user = demo and did a 'pay later' option and that fired through fine.

so this may not be an answer to your original question but does answer your 'this is wrong on demo too' i believe.

  • you're right, I see it in the demo under the search "is test". It does answer the demo question, but now I'm wondering what could possibly be wrong with my configuration that it wouldn't appear under memberships at all. I even tried making a new contribution form for membership but that didn't work.
    – alisonmf
    Feb 18, 2016 at 17:58

This seems to be a glaring issue with CiviCRM's latest 4.7 release. I have posted this as a critical bug on CiviCRM's issue tracker here: https://issues.civicrm.org/jira/browse/CRM-18071

Per the comments in my question, I was able to reproduce this issue on CiviCRM's official sandbox installation.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.