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Mandrill users are being notified that the service is being integrated into Mailchimp, and you must have a paid account by the end of April.

What alternatives are out there that work well with CiviCRM? Some that look interesting might be Sendgrid, Mailjet or Mailgun.

Any experiences with these?

  • Does your hosting provider not provide an email server? – frTommy Feb 25 '16 at 2:53
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    We have our own server, and the last thing I want to manage is a mail server. – Rob Brandt Feb 25 '16 at 16:43
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SparkPost is great, but the UI is a little lacking, but as far as sending is concerned, it works great. My company also just developed and extension for processing bounces from SparkPosts in Civi.

https://github.com/proexchange/com.pesc.sparkpost

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I was asked to post a roundup of a variety of alternatives--the writeup is here: https://civicrm.org/blog/andrewhunt/alternatives-to-mandrill

Tommy also suggested I build a calculator to compare costs.

[edit follows] We also have some clients using SendGrid, which has worked fairly nicely. An extension by IMBA is available on GitHub (mentioned in the blog post), but at the moment (May 2016) it only works for Drupal. I made some changes to it in order to work for some WordPress clients, and I offered it as a pull request for them. If you are using WordPress or Joomla, you should look at [my fork] instead. I'll try to remember to update this when things change.

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We are using mailjet and it works fine, but they are VERY cautious (eg. they threatened to block us because our spam rate came around 0.08% in three separate mailings, where we are normally < 0.01%) . The main reason we use mailjet is that it's based in the EU, so for privacy reason and with the problems around the safe harbour agreement, we preferred them.

One other organisation doing lots of mailing is using sendgrid, but not sure what's the status of integration with civi

  • You could use the cool Email Amender extension to reduce your bounce rate :) – JohnFF Mar 4 '16 at 16:53
  • +1 for Mailjet - I used it for one of my clients – Andy Clark Mar 28 '16 at 19:52
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That is disappointing news from Mandrill! I have set up a Mailgun account and done some testing, and the SMTP functionality seems to work fine. I haven't tested this extension (found with a Google search, I don't know anything else about it):

https://github.com/teamsinger/uk.teamsinger.civicrm.mailgun

"Mailgun bounce processing for CiviCRM"

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SparkPost has pretty amazing pricing and is apparently the only alternative Mandrill refer to. Anyone have experience with them?

  • Where do Mandrill state that SparkPost are 'official' or recommended alternative (i know the latter is not your phrase but I see others using it on that post). I see "SparkPost has offered to take on any departing Mandrill users and to honor Mandrill’s pricing for those users". Notifying your clients that there 'is' an alternative, is not the same imo. – petednz - fuzion Mar 8 '16 at 19:28
  • Agreed. @Laryn, Where does it state that Sparkpost is the "official" alternative to mandrill? – Yossi Mar 8 '16 at 19:31
  • Yes, I put the word official in quotes to indicate it is not truly officially, but as it is the only recommended/suggested alternative from Mandrill it is (IMO) de facto official. Sorry if that feels misleading, and feel free to change it. I was trying to keep the answer section clean and just modify an existing answer rather than adding another with essentially the same info. – Laryn - CEDC.org Mar 8 '16 at 19:44
  • @petednz-fuzion - also this page interprets it the same way (although that is from the Sparkpost side), sparkpost.com/mandrill-migration-guide, claims "MailChimp recommends SparkPost as a Mandrill alternative for developers looking for a transactional email provider" and in the comments an official Mandrill employee repeatedly mentions SparkPost. – Laryn - CEDC.org Mar 8 '16 at 23:47
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    The frequent usage of the word "transactional" in mandrill's - as well as others here - wording suggests that we are the customers they are trying to jettison with this change. Certainly, we use it for transactional emails. We also however use it for newsletters. Not a ton, but we do. Obviously they want us to use Mailchimp for that instead. Sparkpost also emphasizes transactional email. Is there anything in Sparkpost that would prevent newsletters & other legitimate marketing? – Rob Brandt Mar 8 '16 at 23:56
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We use sendgrid, simple to setup for the entire server. It is free if you have less than 12,000 emails a month. We are moving to 4.7 the sendgrid extension does not support it yet.

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A good alternative is SendinBlue, because they offer a free plan allowing you to send up to 9k emails/month forever. And the same account can be used to send both transactional emails and newsletters. Plus they have some interesting plugins (WP, PrestaShop,..)

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