Linked Questions

18
votes
2answers
2k views

How do I debug CiviCRM when I hit a blank page / white screen / fatal error?

CiviCRM is showing a blank page (aka white screen of death or WSoD) when I expect to see some output. How can I debug CiviCRM when there is no error message visible on screen? This includes when the ...
6
votes
3answers
417 views

How can I monitor the progress of a slow upgrade?

CiviCRM upgrades can take a long time. What is the best way of seeing where they are up to?
1
vote
3answers
306 views

System Status Page Blank after Upgrade

After upgrading from 4.7.31 to 5.2.0 the system status page is blank. I made sure the Directory and Resource url settings match; I cleaned up caches and reset paths; I disabled the Asset Cache; no ...
2
votes
2answers
127 views

CiviCRM WordPress doesn't work suddenly

Not sure where I went wrong. I recently installed the CiviCRM WordPress plugin. I also installed a number of other plugins, but one of them that was installed after Civi was an SSO one. I wouldn't ...
4
votes
1answer
270 views

how do I find error log to see what is causing the error

I am not the technical person - merely a user so I am very unfamiliar with this tool. I am trying to find the reason for the error I receive when trying to search the contacts for all individual ...
3
votes
2answers
391 views

Where is the exact path to the ConfigAndLog log *file*?

In the latest awesome pattern we can now locate our log service easily: Civi::log()->info('Hello, log!'); And then we can tail the log which is in our ConfigAndLog directory. Chris has enumerated ...
2
votes
3answers
78 views

CiviCRM 5.26.2 admin menu vanished in Drupal 7.72

I just upgraded to CiviCRM 5.26.2 using Drupal 7.72. Specific CiviCRM administration pages work fine if I type in the proper urls to access it. But the administration menu just doesn't show at all. I ...
2
votes
3answers
117 views

Recurring Payment Profile IPNs not Updating CiviCRM with new Transactions

Environment: CiviCRM 5.5.x is the version that created the ones that are now trying to update, but we are now on the latest version 5.11.00 Drupal 7.x Webform CiviCRM 7.x-4.20+16-dev Issue: The ...
0
votes
2answers
316 views

“Access denied” after IP address change (WAMP; Drupal)

I wasted hours of searching Google back and forth, and found no solution: CiviCRM is set up as an internal only CRM system for an organisation (i.e. IP address 192.168.178.36) - so far, so good. Now I ...
3
votes
1answer
148 views

Fatal Error when accessing Civi in WP Install

My Civi seems to be broken, and I'm really unsure why! This is the error I receive when trying to open the base CiviCRM homepage. Fatal error: Uncaught CRM_Core_Exception: [0: Invalid cache key: Not ...
0
votes
1answer
97 views

Contact field, DB Error: no such field

So I just updated CiviCRM to 5.0 and I keep getting the error DB Error: no such field when I try and view/edit a contact. It doesn't allow me to view any contact but I can search and find my contacts. ...
2
votes
1answer
122 views

Paypal Payment Processor not connecting with CiviCRM

We used the Paypal Pro Payment Processor with Civi. It has worked well in the past (including last month). After the last update they are no longer working properly. However, the payment processor is ...
1
vote
2answers
72 views

Exporting Contacts Results in DB Error

I am trying to export about 2000 contacts (exporting primary fields only) and when I click continue I get this error: Sorry but we are not able to provide this at the moment. DB Error: unknown ...
1
vote
5answers
118 views

Settings - Outbound Mail are not saved

please help, I have a Joomla 3.6.5 and CiviCRM 4.7.14 I just migrated from the dev site to the live site, and now when I check the Outbound Mail settings in CiviCRM, they are empty. Everytime I fill ...
2
votes
1answer
113 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...

15 30 50 per page