Questions tagged [4.7]

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1 answer
135 views

Warning: count(): Parameter must be an array or an object that implements Countable

I am not a PHP/SQL programmer. Our CivicCRM is Version 4.7. PHP is 7.3.27. I upgraded our WordPress site to WP 5.6.1 and now get these errors: Warning: count(): Parameter must be an array or an object ...
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0 votes
1 answer
45 views

Receipt template formatting (still) broken?

We've upgraded civicrm multiple times the last few years. At a certain point, the receipt templates broke. It stopped showing credit card information and membership start/end date (for membership ...
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  • 1,157
1 vote
2 answers
169 views

Is 4.7.x end-of-life? Why does my site say that 4.7 has reached the end-of-life?

The CiviCRM Status Screen is reporting for any version that is 4.7.x that it is End of Life. What does this mean? Is there something wrong with version 4.7? Do I need to panic?
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0 votes
3 answers
293 views

ISSUE upgrading CiviCRM 4.6 to 4.7 (or 5.1) in Wordpress (comes from a Drupal multisite)

we are trying to upgrade a CiviCRM 4.6.15 on Wordpress that comes from a multisite Drupal installation. This on WordPress is on a different server, but with the same DNS and Admin name. It works ...
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1 vote
2 answers
123 views

Not able to choose "unsubscribe group" for a mailing?

According to the user guide, if I select contacts by search and then start a CiviMail mailing to them I should be offered the "Unsubscribe group" option, as shown in this helpful screenshot posted on ...
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  • 3,688
2 votes
1 answer
26 views

What is the latest version of CiviVolunteer?

I have version 4.7.21-2.2.3 of CiviVolunteer installed, but when I look at the list of extensions Civi recommends updating to 4.7.31-2.3.0 I am running 4.7.27 by the way, so I'm assuming that this ...
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  • 4,263
1 vote
1 answer
52 views

How to report on repeating custom fields

My client wants a report on a set of 10 repeating custom fields, each one of which has a date and one of a set of outcomes. e.g there is an 'Accommodation' custom field which has 2 fields - a date and ...
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  • 4,263
0 votes
1 answer
43 views

Localization and Address settings disappeared after domain change

We recently changed a site url. After the URL change and making changes in the settings file there was an issue loading so I cleared the cache and reset the paths. Everything came back OK except all ...
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  • 2,289
3 votes
1 answer
48 views

CiviReport 'insufficient permission' error running financial report after update to 4.7.29

Only since upgrading CiviCRM to 4.7.29 from 4.7.11 (on Drupal), one of my users with 'editor' role is unable to run a financial report. The error she sees is: "API permission check failed for ...
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3 votes
0 answers
89 views

Fix for column names breaking the 64-character limit

I'm trying to generate a report using custom fields and I am getting nativecode=1166 ** Incorrect column name This happens when the report is trying to generate temp tables using an alias as the ...
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  • 131
2 votes
1 answer
37 views

Submit Credit Card Contribution error with valid payment processor

After updating to 4.7.30 there is a new "Submit Credit Card Contribution" button under the Contribution tab on a contact, which would be a very welcomed feature but I receive the following error ...
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6 votes
1 answer
35 views

Is revealing Internal id a security risk?

We are planning on a mail out with recipients returning completed paper forms, then we'll update Civi with the results. This is where we have no email address for users. On the returned form we are ...
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  • 4,263
2 votes
3 answers
147 views

Change log crashes - table entity_log_civireport doesn't exist - how to fix?

After switching logging on, clicking the tab 'Change Log' hangs for ever and the following error occurs (full traceback availabe). This is, I guess, a temporary table that for some reason Civi has ...
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  • 4,263
0 votes
1 answer
21 views

How can I extend the search builder

I'm looking to extend the search builder to accept a custom value which then can be used to filter the search results. Thanks in advance.
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  • 1
3 votes
2 answers
114 views

Switched "logging" on - now get 'Unable to reach server'?

I just switched logging on for a 4.7.27 install which was working just fine. Now, when clicking on 'Change Log' tab I get the 'Network Error' popup with the message about being unable to reach the ...
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  • 4,263
3 votes
1 answer
170 views

Directory path problem on 4.7.30 upgrade

On upgrade to 4.7.30 (Joomla) the status message tells me of path problems. For example, that the directories are not writeable or do not exist. When I try to check/set the directories I get ...
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  • 533
0 votes
1 answer
27 views

WP - Errors after update from 4.6 LTS to 4.7

Upgrading seems to work fine, I checked folders and resources configuration because the paths weren't there anymore. Then when I try to access the extensions menu I get the following error : Cannot ...
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  • 111
1 vote
1 answer
52 views

How to remove a contact from a group with Webform?

Judging from various questions here it appears possible to remove a contact from a group using a webform. e.g. See this question. But 'how?' I have added the group to the webform and want to give the ...
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  • 4,263
1 vote
2 answers
820 views

Email not working after upgrade to PHP 7.0

WordPress 4.9.2 CiviCRM 4.7.29 I'm trying to upgrade to PHP 7 from 5.5, but CiviCRM mailer stops working. The Send test email results in: To verify the email settings I used Easy WP SMTP And it is ...
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  • 321
1 vote
1 answer
33 views

How to get relationship changes logged?

On the 4.7 Drupal 7 Demo site I changed the middle letter of contact Kathleen Adams and it gets logged and becomes visible in the log tab. Then I make a change in the relationship tab, adding a Case ...
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  • 1,208
3 votes
2 answers
1k views

Additional Fonts CKEditor

I want to configure the font drop-down menu of the CKEditor and add additional fonts there. The Fonts are locally available, and shall be usable for PDFLetters etc. Has anyone made any Progress with ...
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  • 491
5 votes
2 answers
86 views

How to remove notice at login

When users login right now (Jan 4, 2018) they get a notice publicising CiviCamp 2018. For 99% of users this notice is inappropriate. How do I remove it? I know it can be removed via some update to ...
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  • 4,263
1 vote
3 answers
129 views

first CiviCRM request of each session takes 4 minutes, afterwards works fine

I have an issue where the first CiviCRM request of any session takes 4 minutes to load. This can be a request for the dashboard, or an administrative screen, it doesn't matter. There are no errors ...
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  • 533
1 vote
1 answer
194 views

Sending SMS Error : Invalid or missing integration API Key

I just upgraded to 4.7.28 on wordpress 4.9.1 I am trying to setup my Clickatell SMS provider but I am getting a strange error; However I have dobble checked the details and have tested it using the ...
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0 votes
2 answers
76 views

Wrong email being sent for event confirmations

Until recently, the correct email was being sent out when someone registered. Recently (I don't know exactly when since I don't get a copy of them), the wrong one started going out. I can't figure out ...
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0 votes
1 answer
58 views

Upgrade error from 4.6 to 4.7 - WordPress

I'm trying to upgrade, following the official guide, but when I get to the url : wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 I get the folowing error message : Initialization ...
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  • 111
1 vote
2 answers
47 views

CiviCRM 4.7.27 upgrade undefined method CRM_Price_BAO_PriceField::getVisibilityOptionID()

After upgrading to CiviCRM 4.7.27 on WordPress 4.9.1 the civi contribute pages for donations are only rendering for users who are logged into the WordPress backend. Enabling PHP error reporting gives ...
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1 vote
1 answer
27 views

How can Stripe extension create contact sub-type?

We implemented the Stripe extension for online payments and are delighted with it. Using a standard contribution page (not a webform) new contacts are created as the basic contact type of 'Individual'....
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  • 4,263
3 votes
2 answers
126 views

How can we hide the CiviCRM System Status page?

How do I hide CiviCRM System Status page (in CiviCRM) and Status Error pop-up messages from non-admin users? I am Using Drupal 7 with CiviCRM 4.7.
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  • 2,057
1 vote
1 answer
28 views

Can CiviCRM provide a warning/error if a user submits a certain organization name as their current employer?

We've had a long standing issue with our users entering in Catholic Charities as their organization name when registering for events, making donations, etc. It's caused havoc in our system as we will ...
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0 votes
1 answer
54 views

How to automatically add contacts to a group that matches the ACL?

I've got ACLs set up. Certain users can only have access to contacts in a particular group. The problem is that when this user creates a contact they have to remember to add the contact to that group,...
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  • 3,688
3 votes
1 answer
114 views

How to set up recurring contributions on Webform using Stripe

I'm a little confused from other questions here as to whether setting up recurring contributions on a webform using Stripe works. They work just fine using a regular contribution page. But using a ...
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  • 4,263
2 votes
1 answer
66 views

How to use a different theme for a contribution page using Drupal

The ability to use a mobile friendly theme for a contribution page is vital these days. I used 'Themekey CiviCRM' along with Themekey which worked for a while but doesn't anymore. Fixing that would ...
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  • 4,263
1 vote
1 answer
37 views

Bulk move contacts to new group after message sent

I would like to set up a workflow that will automatically bulk move contacts out of Group A and into Group B after an email is sent to Group A. Is this possible?
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  • 45
1 vote
1 answer
337 views

Why would a hosting company not provide ImageMagick on a shared server?

My hosting company (vidahost.com) have always been good about providing a Civi friendly environment for a reasonable cost & performance. However having moved some domains to a different server (...
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  • 4,263
1 vote
1 answer
62 views

How to remove 'Volunteers' menu option where it's not appropriate?

I want users who have no access to CiviVolunteer functions to not have this menu option available to them. However the 'Volunteers' menu doesn't appear in the 'Navigation Menu' in the 'Administer' ...
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  • 4,263
1 vote
3 answers
165 views

Why am I getting duplicate contacts for contributions?

I am getting dupes created when contributing. Contribution pages use the 'Unsupervised' dedupe rule, which I have set to First name, Last name & email, assigning 10 to each with a threshold of 30....
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  • 4,263
2 votes
1 answer
38 views

Does CiviVolunteer expose fields to webforms?

Currently working with CiviVolunteer, and some of the functionality is very useful for our project. We are going to sign volunteers in to our events using a webform. But no CiviVolunteer fields seem ...
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  • 4,263
3 votes
1 answer
440 views

How to empty the trash? (permanently delete)

I know you can permanently delete a deleted contact from the contact's screen, but how can you en-masse delete all the deleted contacts or "Empty Trash"? Ideally delete all things trashed over 30 ...
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  • 3,688
3 votes
1 answer
248 views

What to do about "Operation failed: Update Indices DB Error: unknown error Debug" after upgrading to 4.7.25

This is related to a question I posted yesterday (How does one delete "key indices"?), which was considered a duplicate of another question (Performance Warning: Missing Indices. Mismatched ...
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1 vote
4 answers
322 views

Can someone help me understand smart group caching so I can prevent these deadlocks?

I know that the Civi devs have been struggling with this issue so I am not complaining or asking for it to be fixed - I just want to understand how it works, so that I can work aroud it. I am ...
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  • 1,247
0 votes
1 answer
31 views

CiviVolunteer 2.2 - problem with missing profile

I installed the latest Civivolunteer 2.2 with 4.7.24. First time, not an upgrade. When I click the 'Volunteers' tab in an event I get the error message 'The requested profile (gid=36) is disabled OR......
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  • 4,263
0 votes
1 answer
38 views

SMS not working in 4.7.23

When attempting to send an SMS in 4.7.23 no text area appears in the dialog for entering the message. I DO get the 'From', 'To', 'Name; and 'Template' widgets. If I press send SMS I get the error '...
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  • 533
3 votes
2 answers
2k views

Font-Awesome icons not showing -- missing class=fa?

The Font-Awesome icons are not showing properly. I believe this is because the required class "fa" is missing everywhere where one of the icons is supposed to display. I have tested this by ...
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  • 133
3 votes
1 answer
58 views

Why does the Constituent Summary & Detail reports contain deleted contacts? (or, how to remove them?)

The constituent summary & constituent detail reports both contain deleted contacts - this is 4.7.21 (and 4.7.23) under Drupal. I verified the problem on this demo site. This doesn't seem right ...
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  • 4,263
1 vote
2 answers
69 views

Where is the "Allow Other Amounts?" option?

If you see the screen shot, from CiviCRM 4.7.22 on Wordpress, isn't there supposed to be an "Allow Other Amounts?" option to check under the "Recurring Donations" option? According to these ...
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  • 499
0 votes
1 answer
66 views

How to add a custom field in Civicase that can be retrieved later?

My question sounds simple, but... to explain. We are using Civicase to manage mentoring. I want to add from 1 to 6 mentoring goals for each case - these would be text fields individual to each case. ...
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  • 4,263
1 vote
1 answer
63 views

webform membership : duplicate transaction & receipts and/or submissions

We process membership registration/renewal using several civicrm webforms, and at random, clients will be charged twice (so transactions will be processed twice); receipts will be sent twice, and/or ...
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  • 1,157
1 vote
4 answers
259 views

"Invalid Filter in CRM_Core_BAO_CustomGroup" error

Things have come to a virtual standstill on a CiviCRM/Drupal7 installation. CiviCRM page loads (and reloads) are taking a minute or more, but do eventually load. Another two installations on the same ...
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  • 533
2 votes
1 answer
152 views

How to restore the colour button in Ckeditor

When I upgraded a site from 4.6 to 4.7 Ckeditor lost several buttons - Font, Size, Foreground Colour and Background Colour. I figured out how to restore Font and Size but cannot see how to get the 2 ...
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  • 4,263