Questions tagged [4.7]

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3
votes
1answer
161 views

Directory path problem on 4.7.30 upgrade

On upgrade to 4.7.30 (Joomla) the status message tells me of path problems. For example, that the directories are not writeable or do not exist. When I try to check/set the directories I get ...
0
votes
2answers
50 views

Civi 4.7.11 Update on Joomla 3.62 with receipts

In addition to some CkEditor issues - I am having issues when trying to print receipts - Thoughts ? @import url(/administrator/components/com_civicrm/civicrm/css/civicrm.css); @import url(/...
0
votes
1answer
41 views

Localization and Address settings disappeared after domain change

We recently changed a site url. After the URL change and making changes in the settings file there was an issue loading so I cleared the cache and reset the paths. Everything came back OK except all ...
1
vote
1answer
143 views

Contribution emails not being sent - Direct Deposit/Pay Later

For online contributions, the only email that gets sent is when the contributor pays immediately (receipt). Thank you emails are not automatically sent and I cannot work out whether this is ...
2
votes
3answers
136 views

Change log crashes - table entity_log_civireport doesn't exist - how to fix?

After switching logging on, clicking the tab 'Change Log' hangs for ever and the following error occurs (full traceback availabe). This is, I guess, a temporary table that for some reason Civi has ...
4
votes
1answer
56 views

Warning: count(): Parameter must be an array or an object that implements Countable

I am not a PHP/SQL programmer. Our CivicCRM is Version 4.7. PHP is 7.3.27. I upgraded our WordPress site to WP 5.6.1 and now get these errors: Warning: count(): Parameter must be an array or an object ...
5
votes
2answers
644 views

What is the recommended level of PHP for CiviCRM? There seems to be some inconsistencies

See the wiki which says the minimum level is 5.4+ But see this linked page from the wiki which recommends 5.6 with a bare minimum of 5.3.10. See also the system status for release 4.7 which says ...
2
votes
3answers
151 views

How to customise the activities tab listing

I used to hack the Activities BAO to change the search results to make the subject line something more useful; i.e. extract other data from particular activity types and auto-create a summary in place ...
1
vote
0answers
69 views

Upgrading 4.6.4 to 4.7.7 on Wordpress Queue Runner error

I'm trying to upgrade CiviCRM 4.6.4 to 4.7.7 on Wordpress. Wordpress, MySQL, and PHP are all current. The update stalls and I get this error: Exception: "Queue runner must be configured before ...
5
votes
1answer
156 views

How are recurring contributions (standing orders) implemented in 4.7?

I've read that recurring contributions are supported in core 4.7. I can't figure out how this is done, and book.civicrm.org is still at 4.6 (or have I missed something?). By recurring payments I ...
1
vote
3answers
154 views

Why am I getting duplicate contacts for contributions?

I am getting dupes created when contributing. Contribution pages use the 'Unsupervised' dedupe rule, which I have set to First name, Last name & email, assigning 10 to each with a threshold of 30....
0
votes
1answer
41 views

Receipt template formatting (still) broken?

We've upgraded civicrm multiple times the last few years. At a certain point, the receipt templates broke. It stopped showing credit card information and membership start/end date (for membership ...
3
votes
2answers
235 views

Mailings Scheduler fails after upgrade to 4.7.1

After upgrading to 4.7.1 (Joomla) I get the following error in the Mailing Scheduler log when activated by cron: Finished execution of Mailings scheduler with result: Failure, Error message: API ...
5
votes
1answer
398 views

Unable to install CiviCRM 4.7 on Wordpress 4.4.1

Environment: PHP Version 5.6.15 Apache 2.4.17 MySQL 5.6.27 Windows 10 Wordpress Plugins Active: Exclude Pages from Navigation, Ninja Forms, Ninja Forms - Layout Master When attempting to ...
0
votes
2answers
120 views

CiviCRM upgrade to 4.7.21 (Drupal 7)

I am using Drupal 7.56 and have just upgraded from CiviCRM 4.7.20 to 4.7.21 with a number of significant issues that will require that I revert to 4.7.20. When I try to display System Status - Warning ...
3
votes
1answer
47 views

CiviReport 'insufficient permission' error running financial report after update to 4.7.29

Only since upgrading CiviCRM to 4.7.29 from 4.7.11 (on Drupal), one of my users with 'editor' role is unable to run a financial report. The error she sees is: "API permission check failed for ...
1
vote
2answers
771 views

Email not working after upgrade to PHP 7.0

WordPress 4.9.2 CiviCRM 4.7.29 I'm trying to upgrade to PHP 7 from 5.5, but CiviCRM mailer stops working. The Send test email results in: To verify the email settings I used Easy WP SMTP And it is ...
4
votes
1answer
181 views

Unable to Upgrade from CiviCRM 4.6.16 to 4.7 (Wordpress)

When attempting to upgrade from CiviCRM 4.6.16 to any of the 4.7 releases, I receive the following error message: Error: Migrate "on behalf of" information to module_data Debug info says: "Unknown ...
5
votes
1answer
128 views

Upgrade to 4.7 breaks custom php

After upgrading to 4.7.2 from 4.6.11 I no longer can load any of my custom_php reports or searches. The custom folder location is not inserted into the include path Fatal error: require_once(): ...
0
votes
1answer
35 views

Custom fields in tabs are not editable since upgrade to 4.7.1

After upgrading to 4.7.1, when trying to edit custom fields in tabs, the edit popup opens and you can enter data (and it does client-side validation) but the data is not saved. Moving the set of ...
1
vote
4answers
299 views

Can someone help me understand smart group caching so I can prevent these deadlocks?

I know that the Civi devs have been struggling with this issue so I am not complaining or asking for it to be fixed - I just want to understand how it works, so that I can work aroud it. I am ...
0
votes
3answers
284 views

ISSUE upgrading CiviCRM 4.6 to 4.7 (or 5.1) in Wordpress (comes from a Drupal multisite)

we are trying to upgrade a CiviCRM 4.6.15 on Wordpress that comes from a multisite Drupal installation. This on WordPress is on a different server, but with the same DNS and Admin name. It works ...
1
vote
2answers
167 views

Is 4.7.x end-of-life? Why does my site say that 4.7 has reached the end-of-life?

The CiviCRM Status Screen is reporting for any version that is 4.7.x that it is End of Life. What does this mean? Is there something wrong with version 4.7? Do I need to panic?
1
vote
2answers
116 views

Not able to choose "unsubscribe group" for a mailing?

According to the user guide, if I select contacts by search and then start a CiviMail mailing to them I should be offered the "Unsubscribe group" option, as shown in this helpful screenshot posted on ...
4
votes
1answer
202 views

Credit Card Receipt after 4.7 update

Prior to updating to CiviCRM 4.7 our customers received receipts that included: Membership fees with each item listed separately with a description and price. The Transaction number The Billing ...
2
votes
1answer
25 views

What is the latest version of CiviVolunteer?

I have version 4.7.21-2.2.3 of CiviVolunteer installed, but when I look at the list of extensions Civi recommends updating to 4.7.31-2.3.0 I am running 4.7.27 by the way, so I'm assuming that this ...
3
votes
2answers
112 views

Switched "logging" on - now get 'Unable to reach server'?

I just switched logging on for a 4.7.27 install which was working just fine. Now, when clicking on 'Change Log' tab I get the 'Network Error' popup with the message about being unable to reach the ...
1
vote
1answer
45 views

How to report on repeating custom fields

My client wants a report on a set of 10 repeating custom fields, each one of which has a date and one of a set of outcomes. e.g there is an 'Accommodation' custom field which has 2 fields - a date and ...
1
vote
3answers
109 views

first CiviCRM request of each session takes 4 minutes, afterwards works fine

I have an issue where the first CiviCRM request of any session takes 4 minutes to load. This can be a request for the dashboard, or an administrative screen, it doesn't matter. There are no errors ...
4
votes
1answer
153 views

Custom Field Groups with File fields cannot be edited as a Tab

I have a site with several custom field sets that use the "Tab" style for displaying information about a contact. Included in one field set is a "File" field that is used to store a profile image for ...
0
votes
1answer
24 views

WP - Errors after update from 4.6 LTS to 4.7

Upgrading seems to work fine, I checked folders and resources configuration because the paths weren't there anymore. Then when I try to access the extensions menu I get the following error : Cannot ...
0
votes
1answer
38 views

SMS not working in 4.7.23

When attempting to send an SMS in 4.7.23 no text area appears in the dialog for entering the message. I DO get the 'From', 'To', 'Name; and 'Template' widgets. If I press send SMS I get the error '...
3
votes
0answers
86 views

Fix for column names breaking the 64-character limit

I'm trying to generate a report using custom fields and I am getting nativecode=1166 ** Incorrect column name This happens when the report is trying to generate temp tables using an alias as the ...
3
votes
2answers
1k views

Additional Fonts CKEditor

I want to configure the font drop-down menu of the CKEditor and add additional fonts there. The Fonts are locally available, and shall be usable for PDFLetters etc. Has anyone made any Progress with ...
2
votes
1answer
35 views

Submit Credit Card Contribution error with valid payment processor

After updating to 4.7.30 there is a new "Submit Credit Card Contribution" button under the Contribution tab on a contact, which would be a very welcomed feature but I receive the following error ...
6
votes
1answer
34 views

Is revealing Internal id a security risk?

We are planning on a mail out with recipients returning completed paper forms, then we'll update Civi with the results. This is where we have no email address for users. On the returned form we are ...
3
votes
2answers
118 views

How can we hide the CiviCRM System Status page?

How do I hide CiviCRM System Status page (in CiviCRM) and Status Error pop-up messages from non-admin users? I am Using Drupal 7 with CiviCRM 4.7.
0
votes
1answer
20 views

How can I extend the search builder

I'm looking to extend the search builder to accept a custom value which then can be used to filter the search results. Thanks in advance.
4
votes
2answers
284 views

How can I select all countries to be available for address fields in CiviCRM 4.7?

I am asking this question to clarify the issue raised in this question: Available countries list won't appear when set in Localization The user interface on the 'Settings - Localization' page (...
0
votes
1answer
58 views

Upgrade error from 4.6 to 4.7 - WordPress

I'm trying to upgrade, following the official guide, but when I get to the url : wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 I get the folowing error message : Initialization ...
1
vote
1answer
36 views

Why are custom tabs not displayed correctly in contact summary?

My users have reported seeing custom tabs not displaying correctly in the contact summary screen. Instead of wrapping, the tabs display as below. I can't reproduce the problem, although I have seen it ...
1
vote
1answer
47 views

How to remove a contact from a group with Webform?

Judging from various questions here it appears possible to remove a contact from a group using a webform. e.g. See this question. But 'how?' I have added the group to the webform and want to give the ...
2
votes
1answer
65 views

How to use a different theme for a contribution page using Drupal

The ability to use a mobile friendly theme for a contribution page is vital these days. I used 'Themekey CiviCRM' along with Themekey which worked for a while but doesn't anymore. Fixing that would ...
1
vote
1answer
69 views

Error: Refund amount must equal refund due amount

Has anyone else had this issue where its not possible to get the refund page to save even though the amount is correct? Drupal Error Log Notice: Undefined index: event in ...
1
vote
1answer
59 views

How to remove 'Volunteers' menu option where it's not appropriate?

I want users who have no access to CiviVolunteer functions to not have this menu option available to them. However the 'Volunteers' menu doesn't appear in the 'Navigation Menu' in the 'Administer' ...
1
vote
1answer
32 views

How to get relationship changes logged?

On the 4.7 Drupal 7 Demo site I changed the middle letter of contact Kathleen Adams and it gets logged and becomes visible in the log tab. Then I make a change in the relationship tab, adding a Case ...
0
votes
2answers
72 views

Wrong email being sent for event confirmations

Until recently, the correct email was being sent out when someone registered. Recently (I don't know exactly when since I don't get a copy of them), the wrong one started going out. I can't figure out ...
5
votes
2answers
81 views

How to remove notice at login

When users login right now (Jan 4, 2018) they get a notice publicising CiviCamp 2018. For 99% of users this notice is inappropriate. How do I remove it? I know it can be removed via some update to ...
2
votes
1answer
167 views

After CiviCRM 4.7 upgrade, CRM.$ Not A Function Errors

After upgrading to CiviCRM 4.7, several CiviCRM related pages/functions on my site are not working and reporting errors related to CRM.$ not being defined as a function, but I can't find where it ...
1
vote
1answer
176 views

Sending SMS Error : Invalid or missing integration API Key

I just upgraded to 4.7.28 on wordpress 4.9.1 I am trying to setup my Clickatell SMS provider but I am getting a strange error; However I have dobble checked the details and have tested it using the ...